Shipping policy

Shipping Policy

We know you're excited to get your order, and we’re just as excited to get it to you! Here is everything you need to know about how we ship.

Processing Times

All orders are processed within 2 business days.

  • Orders placed after 3:00 PM EST on Friday will be processed the following Monday.

  • We do not ship on weekends or major holidays.

  • If we are experiencing a high volume of orders (like during a major sale), shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

Tracking Your Order

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can follow your package’s journey right to your doorstep!

Lost, Stolen, or Damaged Packages

Good Day is not liable for products damaged or lost during shipping. However, we want you to have a great experience.

  • Damaged: If you received your order damaged, please save all packaging materials and damaged goods, then contact the shipment carrier to file a claim.

  • Missing: If your tracking says "Delivered" but you can't find it, please check with neighbors or your local post office before reaching out to us.

Need Help?

If you have any questions about your order’s status or our shipping practices, please reach out to us at gooddayjammies@gmail.com. We’re happy to help!